This is Stacy, How can I help you?
Yes, I 'd like a brochure on Lake Powell.
I'm sorry, we don't have brochures. All of the information is on our website. Are there any questions I can answer for you?
Oh, so I can go online and download a brochure?
No, I'm sorry, we don't have any brochures.
So, you don't have like a brochure you can mail me?
No...WE DON'T HAVE ANY BROCHURES!!!!! (insert huge eye roll)